1. Are your products DRAP approved?
Yes, all Belle Vie products are manufactured under strict quality controls and are DRAP approved, ensuring compliance with Pakistan’s health and safety standards.
2. Are your products 100% organic?
Our products are made using a blend of organic and carefully selected functional ingredients. We prioritize
purity, quality, and results, using what’s best for your body and skin — whether organic or science-backed.
3. Are Belle Vie products safe for all skin types?
Our products are formulated to be generally safe for all skin types. However, we always recommend doing a patch test before full application, especially for sensitive skin.
4. Do your products have any side effects?
Belle Vie products are made with safe, tested ingredients. No known side effects have been reported under proper
usage. If you have allergies or pre-existing skin conditions, please consult a healthcare professional before use.
5. How long does delivery take?
Orders are typically delivered within 3–5 working days across Pakistan. For remote areas, it may take slightly
longer. SMS updates will be sent once your order is dispatched.
6. How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email. You can track the shipment using the courier company’s provided link.
7. What payment methods do you accept?
We accept Cash on Delivery (COD) and secure online payments via PayFast, which supports debit/credit cards, mobile wallets, and bank transfers.
8. Can I cancel my order after placing it?
Yes, you can cancel your order within 2 hours of placing it by contacting our support team. Cancellations are not
possible once the order has been dispatched.
9. Can I return a product if I don’t like it?
We only accept returns if the product arrives damaged, broken, or with a broken seal. You must report the
issue within 24 hours of delivery, along with valid photo or video proof.
10. Do you restock out-of-stock products?
Yes, we frequently restock popular items. If a product is out of stock, click the "Notify Me" button (if
available) on the product page, or contact us on WhatsApp for updates.
11. How can I contact Belle Vie for support or business inquiries?
You can reach us through the following channels:
📞 Phone/WhatsApp: 0302 4517194
📧 Email: digitalmarketing@bellevie.pk Or message us via our social media platforms.
